Don't you hate it when technology doesn't work right? Me too. Bernard's trying to get Dexcom to help him get to his data. What is a Dexcom? It's a continuous glucose monitoring system. It's great to have that data but if you can't get to it to analyze it and figure out what you can do to fix things it really doesn't help much. If enough people link to Bernard and he becomes number one on the list if you google Dexcom, maybe the company will pay attention to his requests for assistance.
Good Luck Bernard!